FREE POST AUSTRALIA WIDE ONLY: All my Free Post Listings are inclusive of basic postage. Free Post Listing are not available outside of Australia.
POSTAGE: You have option of purchasing either Express Post or Signature on Delivery.
- Items under the value of $50 (Will include tracking only).
- Items over the value of $50 automatically include Signature, Extra Cover is an optional extra (Please contact me if you want Extra Cover).
- Items over the value of $100 will include Signature with Extra Cover to the sale value of the item or items.
POSTAGE INSURANCE: If you require Insurance, please contact me BEFORE MAKING PAYMENT to invoice you for EXTRA COVER. Add $3.00 for each $100 unit of value. Please feel free to contact me for quotes. EXTRA COVER is inclusive on all items valued over AU$100.
PICK UP: Is available on larger items and you are welcome to send your own courier. Please contact me for details.
OVERSIZE ITEMS: Items that weigh over 20 kg cannot be posted. Items over 105 cm in Length cannot be posted.
TRACKING: Tracking is inclusive for all items. To comply with Item not received Policy, eBay Buyer Protection Policy, PayPal Protection Policy and Bank Charge-back. Extra Cover Postal Insurance is required for items with final sale value over AU$100
COMBINED POSTAGE: I am more than happy to combine or bundle postage on all items in my store I do not add profit from postage and handling charges. If you are interested in multiple items please CONTACT ME FIRST PRIOR TO MAKING PAYMENT so I can adjust the price for you. Once you make payment I am unable to change the invoice.
FLAT RATE SATCHELS: Take advantage of the flat rate Satchels & Boxes which include tracking for peace of mind and money saved on postage as you can fit quite a few items in these boxes and satchels and receive them in 1 – 6 days. You are also able upgrade these to include Signature and or Extra Cover Options.
EXPRESS POST: If you need the item urgently I offer an optional Express Post Service on all my items listed (apart from over-sized items), but to insure that your item is shipped Express Post. PLEASE BRING IT TO MY ATTENTION IF YOUR ORDER IS PLACED AFTER 12 PM by sending me an eBay message, so I can confirm my availability to get it posted that day. Generally my cut off time for all postage is 12 pm.
INTERNATIONAL POSTAGE: Please contact me directly for combined postage quotes. # Please note that the BUYER is responsible for ALL taxes / custom fees / duty fees.
PACKAGING AND DISPATCH: You can be assured that I will pack your items extra well and they will be posted within 24 hours from the business day (MONDAY TO FRIDAY) of receiving payment. Items brought on weekends or public holidays will be posted on first business day thereafter. I post each day but the cut off time is 12 pm if you order after this time your order will go in the following days Post. Most of my items do not have original packaging and I use new heavy duty bubble wrap and recycled cardboard, paper as my packing materials. I use 500 gram & 3 kilogram Satchels & Australia Post Boxes to keep the postage cost down.
DAMAGED & LOST MAIL: All items are sent with tracking. If you require Insurance against Loss or Damage please contact me for cost. If you require a Fragile Service, you will need to find a courier company who offers this service. Australia Post Extra Cover Insurance will cover you for loss only. Australia Post does not offer a fragile service so items cannot be covered for damage in transit. However I deal mainly in Metal-ware so breakage is rare. I always add lots of extra weight to the postage cost to make sure your item is well packed making its journey to you intact. I use heavy duty bubble-wrap and recycled boxes.
TERMS OF SALE
Buyers Please Note: Item is sold as featured in eBay. Please carefully read the description & view the photos in the gallery to judge for yourself. I try to photograph my items from every angle. In many cases the enlarged photographs can show up the finer details and condition that the eye cannot pick up. The Photos also form part of the description. Please note that the colors may appear different on different computer screens.
Buyers Please Choose Carefully: By Law I am not required to offer a refund if the buyer decides to change their mind. If there is any questions about the item, please don't hesitate to contact me.
RETURNS & REFUNDS:
RETURNS: I offer a 30 day return policy.
REFUNDS: Your money will be refunded if goods are faulty.
POSTAGE & HANDLING: Buyers pay for return postage & handling unless otherwise deemed by myself.
ITEM CONDITION: I will accept returned items that are undamaged and in the condition they left my premises with original box, documentation & packing.
Please contact me with any further questions
Once Feedback is received an automatic feedback will be returned I consider that my commitment to my customers is not finished until the item is safely in your hands and you are happy with it.
When you receive your item I sincerely hope that you will love it and appreciate my customer services and leave me feedback to let me know this transaction is finished.
If you have anything you feel unsatisfied with, then please do tell me before you leave neutral or negative feedback. I will then be able to help you and know what I should do to sort out your disappointment. This way I will learn how and where I need improve my service to my customers.
If you are satisfied, you can leave me a positive feedback. Please Leave Four 5-Star Detailed Seller Ratings, which are of vital importance to the growth of my small company. PLEASE DO NOT select 1, 2, 3 or 4 Star Detailed Seller Ratings because they are equal to negative feedback.
Again please contact me if you are unhappy in any way and I will do my very best to fix the problem whatever it may be. Once I receive your FEEDBACK, I will return the gesture and leave feedback for you.
Should we disagree on description or I have missed something I offer a 30 day return policy and endeavor to pack your items securely with lots of extra wrapping to help insure that your treasure will arrive in perfect condition.