PayPal is the preferred method of payment. We can also accept Visa or MasterCard from domestic customers only. International customers must use PayPal.
Payment is expected within three (3) days from the end of the auction. If payment is not received within three (3) days, you may receive an Unpaid Item Notice from eBay, which may result in a strike being placed on your user ID.
If you are planning to bid on additional items, please notify us. You have seven (7) days from the end of your first purchase to buy additional items. When you are done bidding and ready to check out all of your purchases will be consolidated into one order.
Please note that New York state law requires that we charge 7.00% sales tax on all orders shipped to addresses within the state of New York.
We offer free shipping to customers in the U.S. All orders are shipped via the United States Postal Service (USPS) First Class or Priority, at our discretion. All orders are shipped with tracking, full insurance coverage, and delivery or signature confirmation within 24 - 48 hours. In some cases, an adult signature may be required. When paying via PayPal,items must be shipped to your PayPal verified address, as required by eBay and PayPal.
Once your order is ready to be shipped you will receive an e-mail with the tracking number. You can check on the status of your order by visiting www.usps.com.
International orders will be shipped via USPS Priority or Express at our discretion depending on the country and the value of your order. A telephone number should be provided for international shipments.
International customers should be aware that your payment to Nine Caroline Antiques includes only the cost of your item and shipping. We charge only the actual postage and insurance costs and do not assess an additional handling fee. Any additional charges for customs clearance must be paid by the buyer. We have no control over import charges and duties, nor do we have a way to estimate them. ALL fees relative to import are the responsibility of the buyer.
In keeping with customs practices, items are sent as merchandise. We do not devalue items in the event of damage or loss, for the protection of our international customers as well as ourselves. Customs policies vary widely from country to country so please contact your local customs office if you need further information.
We offer a 30-day return policy.
We guarantee each item we sell for authenticity and condition as represented in our descriptions and pictures. If an item is not as represented we will refund the full purchase price and return shipping.
If the item’s condition is as it was represented in the listing, but you decide that you just can’t live with it, we will be happy to refund the purchase price less a 20% restocking fee within the 30-day time period. Return shipping would be at your expense.