We accept payment via PayPal, bank deposit and cash on pick-up. All items must be paid for via PayPal immediately after purchase or unless we have discussed alternative payment terms with you, such ascash on pickup or bank deposit. If we are unable to reach you within the 24 hour period following the close of sale to discuss payment and collection/delivery, your item will remain available for sale to other customers.
All items are sent via courier or Australia Post and include tracking, insurance, signature and delivery confirmation. Express Post options are also available, please contact us prior to checkout. If you live in Melbourne, pick-up is also welcome. The delivery time estimated by eBay is not always accurate and all items should be delivered within 2 - 7 business days. Please contact us if you have not received your item after this time. If you are not at home and your item is transported to the nearest Post office for collection it must be collect within 10 business days, otherwise it will be returned to sender.
We offer 7 day returns for second-hand/used items and 30 days for new, never used items, if incorrectly listed or found to be faulty or defective. All costs associated with returns shall be the responsibility of the buyer. Returned items without defects or faults (eg. wrong, size, shape, colour of design) must be complete with all parts, original packaging and in resalable condition. Damaged items must also be complete. If your item arrives damaged or faulty, please notify us within 24 hours for a replacement, store credit or a full refund. In some cases you may be required to send us images of the damage for further assessment. All refunds are made back to the payment option you chose with your original order. Please do not attempt to return an item before contacting us. We will be unable refund or replace a product that you have bought and received where, in our opinion, the product has: become damaged due to fair wear and tear, misuse, improper or failure to take reasonable care.